2004-10-20

It's a Tech's Life...

From a support request today...

The colour laser printer ... has developed a fault. It has said that it is low on black toner for some time, but yesterday it said that it was out of black toner and would not print at all. There is no sign of it being short of toner. I switched it off and back on again. It worked fine, even though it was complaining about being low on toner. This morning it stopped again, complaining of the same thing. After switching off and on again, it is again working, and there is no sign of there being any problem with the print quality. I think it is inevitable that this problem will recur soon.

Indeed. The solution? Replace the toner.

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